Terms of Service

These Terms are an agreement between you and Concourses, LLC ("Concourses", "we", "us"). By creating an account or using concourses.app (the "Service"), you agree to them. If you use the Service for a company, you confirm you can bind that company, and "you" includes it.

1. The Service.

Concourses compiles publicly available information about airport concession solicitations, incumbents, contract expirations, passenger data and related records, and sends alerts about them. The Service is in a free beta. Features, coverage and availability may change or stop at any time.

2. Accounts.

You must give accurate details and keep your login private. Accounts are for the named person; do not share credentials. Tell us promptly at concourses.app@outlook.com if you think your account has been misused. We may approve, limit or close accounts at our discretion, including during the beta.

3. Acceptable use.

You will not: scrape, bulk-download or systematically copy the Service; resell, sublicense or republish its content; use it to build a competing product; try to bypass access controls, view data not meant for your account or probe for security weaknesses; or use it unlawfully or to harass anyone. Reasonable internal use by your team, including quoting individual facts with credit to the original public source, is fine.

4. Information accuracy and reliance.

Content comes from third-party public sources such as airport authorities, procurement portals and government filings, and from our own analysis (labelled "our calculation"). Sources can be incomplete, outdated or wrong, and we may make errors. We are not a party to any procurement and do not represent any airport or agency. You are responsible for checking every detail with the issuing authority before you bid, sign or rely on it. Deadlines and requirements on the official solicitation always control.

5. Forwarded emails and your content.

If you forward vendor notices or other material to us, you confirm you may share it. You keep your rights in it and give us a licence to store, process and display it to provide the Service to you. Forward only business notices relevant to airport concessions. Do not forward payment card or bank details, passwords, government ID numbers or health information; we may delete such material without notice. You can ask us to delete anything you forwarded at any time. We handle forwarded material as described in our Privacy Policy, section 2A.

6. Alerts.

Email alerts are a convenience. We do not guarantee that any alert is sent, received or timely, and a missed alert is not a basis for any claim.

7. Our intellectual property.

The Service, its software, design, compilations, analysis and branding belong to Concourses or its licensors. Facts and documents published by public bodies remain public; our selection, organisation and analysis of them are ours. We grant you a limited, revocable, non-transferable right to use the Service under these Terms.

8. Feedback.

If you send suggestions, we may use them without obligation to you.

9. Fees (not yet active).

The Service is currently free. Before we charge for any plan, we will post pricing and billing terms and ask you to accept them. Nothing is charged under these Terms until then.

10. Third-party sites.

The Service links to airport, agency and other websites we do not control. We are not responsible for their content, availability or practices.

11. Suspension and termination.

You may stop using the Service at any time. We may suspend or close your access if you breach these Terms, if required by law, or if we end the beta or the Service. Sections 4, 7, 12–16 survive termination.

12. Disclaimer.

The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including accuracy, completeness, merchantability, fitness for a particular purpose and non-infringement.

13. Limitation of liability.

To the fullest extent the law allows, Concourses will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, bids or business opportunities. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or US$100.

14. Indemnity.

You will defend and indemnify Concourses against third-party claims arising from your misuse of the Service, your breach of these Terms, or material you forward to us.

15. Disputes and governing law.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Any dispute will be brought only in the state or federal courts located in Delaware, and you and Concourses consent to their jurisdiction. Any claim must be brought within one year after it arises.

16. General.

These Terms and the Privacy Policy are the whole agreement on this subject. If a provision is unenforceable, the rest stays in effect. A failure to enforce is not a waiver. You may not assign these Terms; we may assign them in a merger, acquisition or sale of assets. Neither side is liable for delays caused by events beyond reasonable control.

17. Changes.

We may update these Terms. We will post the new version with its date and, for material changes, tell you by email or in the Service. Continuing to use the Service after a change means you accept it.

18. Contact.

Concourses, LLC — concourses.app@outlook.com